Privacy Policy

Introduction

This Privacy Policy explains how bold-heron collects, uses, stores, and protects personal information obtained through our website and consulting services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection regulations.

Information We Collect

We may collect the following types of personal information:

• Name and contact details including email addresses
• Organization name and role within the organization
• Information about energy requirements and project specifications
• Communication preferences and consultation history
• Technical information including IP addresses and browser types when you visit our website

How We Use Your Information

Personal information collected is used for the following purposes:

• Responding to consultation requests and service inquiries
• Delivering consulting services and project-related communications
• Improving our website functionality and user experience
• Sending relevant information about our services when you have opted in
• Maintaining records for business and legal compliance purposes

Legal Basis for Processing

We process personal data based on:

• Consent you have provided for specific purposes
• Contractual necessity when delivering consulting services
• Legitimate business interests in operating and improving our services
• Legal obligations requiring us to maintain certain records

Data Storage and Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers and access is restricted to authorized personnel only.

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Disclosure

We do not sell, trade, or transfer personal information to third parties without your consent, except:

• When required by law or legal process
• To service providers who assist in operating our business, under strict confidentiality agreements
• When necessary to protect our rights, property, or safety

Your Rights

Under data protection legislation, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data in certain circumstances
• Object to processing of your personal information
• Request restriction of processing in specific situations
• Data portability where technically feasible
• Withdraw consent at any time where processing is based on consent

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site usage. For detailed information about cookies we use and your choices regarding them, please refer to our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy regularly.

Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

bold-heron
42 Brunswick Street
Liverpool, L2 7TL
United Kingdom
Email: [email protected]